Introducing – The Quality & Safety Scoop

By Bridget M. Norton, MD, MBA, Chief Quality & Safety Officer 

Starting Aug. 1, we will feature a new recurring article in The Pulse discussing different topics related to Children’s ongoing quality and safety work and detailing why it is relevant for physicians. These articles will give a better understanding of the role of the Chief Quality & Safety Officer, while providing further information on the different quality and safety projects underway and more. Please email me with suggestions for topics you would like to hear more about.

In addition, you will see more articles in The Pulse and other publications discussing the latest information on the system level action items perpetually being generated by the work done in RCAs, case reviews, debriefs and variance reviews. Our goal is to make you aware of the systems issues being identified, as well as how they are being addressed, in order to share the lessons learned and improve the care we are providing to our patients.

 If there are other topics you would like to hear more about, please feel free to email me with your ideas and suggestions and keep reading The Pulse for ongoing quality and safety messaging .

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