Quality & Safety Scoop: RLDatix is Now Live – What’s New for Providers?
On Tuesday, Aug. 27, Quantros retired and RLDatix went live as Children’s new system for reporting adverse events, now called Eye on Safety (EOS) reports. RLDatix is an all-inclusive safety, quality and risk-management software that facilitates the management of adverse events from start to finish. It was designed for health care organizations striving to revolutionize how their patients experience care. The comprehensive, web-based software provides a unified platform to document, manage and report any type of adverse safety event, complaint and compliance issue.
RLDatix offers features such as icons to simplify event type selection, a file submission tracker to allow submitters the ability to view the status of their reported events, an Epic interface that links the patient’s admission-discharge-transfer (ADT) and medication information and optimized reports for data analytics. The new system is accessible from desktops, Children’s intranet or through Epic.
A new Clinical Care and Management icon has been created specifically for physicians to enter information about any event that occurs concerning the clinical care and management of our patients. Unlike the rest of the EOS reports, these events will be reviewed by the medical director(s) of the area or areas involved in the event if providers are involved. If the issues are nursing-related, they will be reviewed by the appropriate nursing leader.
When entering the event, select provider or non-provider, then select all of the clinical areas involved. This determines which medical directors review the event. This new icon does not take the place of our existing professional practice evaluation committee (PPEC) screening process and, if appropriate, medical directors will refer events for PPEC screening. The video below demonstrates entering an EOS report by clicking on the Clinical Care and Management icon.
Reporting events in RLDatix will help us reduce harm and leverage lessons learned across our organization. If you have any questions, please feel free to email Bridget Norton, M.D. Children’s chief Quality & Safety officer, or if you have any other questions or feedback about the system, please email firstname.lastname@example.org.