Technically Speaking: Windows 10 Upgrade Reminder

Always hopeful, yet discontent
He knows changes aren’t permanent
But change is

Those are lines from the 1976 Rush hit, Tom Sawyer. I think they nicely describe the ever-evolving health care IT landscape, even decades after they were written. We always want something better. There will always be something new. We need to abandon the status quo and keep moving toward a better state. 

Okay, so it’s not quite as “modern-day rebel” as Tom, but on the heels of the Epic update, we did begin upgrading all main campus Children’s computers running Windows 10 to the most recent version, 20H2 last week. Our current version will no longer be supported as of May 2022. Prior to this, we performed a thorough pilot involving more than 300 computers in the IT department. There were no issues with the upgrade on any of those machines.

The upgrade will be pushed out to the computers automatically and installed between 1 and 5 a.m. Users will not have to do anything, but after the upgrade is installed, the computer will need to be restarted. Thus, it is imperative that you save all your open work before leaving for the day! Honestly, you should be doing this anyway, but it’s really important right now! We plan to work with departments and divisions that provide 24/7 patient care to minimize disruptions. Below is a schedule:

StartEnd 
11/1/202111/26/2021Pilot with IT Extension Group
11/29/20211/7/2022Main Campus (Excludes laptops and Executive Team)
11/29/20211/7/2022Pilot with CP Embassy Park
1/10/20221/14/2022Executive Team
1/17/20223/4/2022Clinics & Remote Sites
3/7/20224/1/2022Laptops

If you experience problems following the upgrade, please reach out to the Helpdesk.  I’ll be sure to let you know when our next upgrade rolls out. Thanks for your flexibility, adaptability and for all you do!

Stephen Dolter, M.D., CMIO