What to Expect as New myChildren’s Platform, Mobile App Launches March 17

With the transition to the new myChildren’s platform on Thursday, March 17, 2022, the same daily news and intranet content on myChildren’s and The Pulse (for providers) will be accessible via a mobile app, as well as on desktop. The new myChildren’s mobile app will offer team members—many with limited access to their inbox or a desktop computer—information they can access anytime, anywhere. 

On the morning of March 17, all team members will receive an email from The Pulse that offers a tip sheet, frequently asked questions and how-to videos about the platform with instructions for downloading and navigating the mobile app.

While both the desktop and mobile versions of myChildren’s home page will look slightly different, they will offer the same content currently available. Some security features are necessary for mobile users, such as logging in to access files and ensure a tailored content experience.   

New features and benefits of the new myChildren’s platform include:

  • Easy access from your phone to the myChildren’s apps and resources you use frequently, including Policy Stat, Clinical Pathways, My Service Center, Bugs & Drugs and much more. 
  • Frequently called numbers and the entire Children’s contact directory are now accessible on your mobile device.
  • Opportunities for increased engagement – like, comment and post photos on stories in The Pulse and myChildren’s from your desktop or on the go.
  • Recipients of The Pulse and The Leader newsletters will be able to access stories on both desktop and mobile versions and will continue to receive email prompts to check out new content. 
  • A search bar that will enable users to find resources quickly on both the desktop and app. 

To help the web team prioritize a smooth transition, there continues to be a freeze on intranet text and document changes. Updates will only be made to the new platform during this time. Please continue to refer any requested changes to [email protected]