Windows Laptop Update to Take Place in April

The version of Windows 10 that is currently used at Children’s will no longer be supported as of May 10, 2022. Therefore, all Children’s-issued laptops must be updated.

All Children’s employees, providers and contract workers using a Children’s Windows laptop will need to perform this update prior to April 1. Any laptops that have not been updated by April 1 will be updated without notification to the user.

The update is available on all Windows laptops and can be installed using the steps in the tip sheet. Those using a Children’s-issued laptop to work remotely do not need to be on Children’s network for this update to Windows 10 version 20H2. Should you have an issue after your computer is updated, please report it through the normal Helpdesk processes.

Please contact Troy Masters or Sara Irvine with any questions or concerns.